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The old address keeps working, so the chat on your site will not break. But the widget code holds the old address: once the address changes, take the new code in the wizard and replace the old one with it.
Another name under our domain
Latin letters, digits and a hyphen. We take it ourselves, about a minute.
Your own domain
A subdomain of your site, for example support.example.com. We show the records, you add them wherever the domain is managed.
Your own provider and the backup search are set up in your panel: there are presets, the list of providers and the state of the search. AI, Providers
The bot answers from the knowledge base and nothing else. You fill it in your panel: files, links and your sitemap.xml.
Paste this code before the closing body tag on every page.
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A chat for employees inside Confluence. Paste the code in Confluence: General Configuration, Look and Feel, Custom HTML, At end of the BODY. Only signed-in employees see the chat, the login page does not show it. Only a Confluence system administrator can paste it, and the chat then appears on every page of the whole wiki. If the administrator says no, set up a Telegram bot with invite link only access and put the link in the sidebar of your space.
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We cannot check it from here: Confluence is behind a login. Open any Confluence page, the chat button appears in the bottom right corner.
The website already works. Telegram and email you add yourself in your own panel: those are your accounts, and we do not ask for access to them.
The panel emails your agents about conversations handed over to them, invitations and password resets. By default it uses your own mail, set up in the panel under Notifications. Or switch on the EPAV mailbox: nothing to set up, and it sends only to confirmed addresses.
Who receives emails
Untick an address to stop emails to your agents going there. Cabinet emails about payment and limits still go to your sign-up email. With your own mail the panel writes to agents directly: to stop them, leave the team or change your email in the panel.
We send a code to this address. Ask your colleague for it and enter it next to the address.
How many emails
Prices without VAT, it is added at checkout. Bought emails do not expire; free ones do not carry over to the next day.